Exchange Policy:
Exchanges will be accepted within two weeks of the receipt of the order. Please contact us to process any difference in price. The customer is responsible for all shipping costs. Shipping charges are not refundable. The garment/s must be returned in its original condition. Clothes that are damaged, discolored, stained, or changed in any way will not be accepted for an exchange. If a garment that is not in its original condition is returned for exchange, the garment will be returned to the customer at the customer's expense.

Enclosed with every Internet order, you'll find a receipt. Pack and seal your return securely, in the original package if possible, and make sure you include the original receipt with the merchandise you are returning.

Return Policy:
If for any reason you wish to return, we will gladly accept the garment back and refund you the full purchase price plus any sales tax, less a 15% restocking fee. This amount will be credited back to the original credit card. Returns must be sent back within one week of the receipt of the order. The customer is responsible for all shipping costs. Shipping charges are not refundable. The garment must be returned in its original condition. Garment/s that are damaged, discolored, stained, or changed in any way will not be accepted for a return. If a garment that is not in its original condition is returned for exchange, the garment will be returned to the customer at the customer's expense. When returning merchandise, please briefly describe the reason why you are returning. A 15% restocking fee would be applied for all returns except for exchange item/s.

Credit Card Disputes or Charge Backs Policy
By using your credit card to purchase products in this web site, you agree that you are the owner or authorized person of the Credit Card. By doing so you are authorizing Shaka Time Hawaii/Hawaiian Aloha Fashions to charge your credit card account for the amount of transactions made with Shaka Time Hawaii. You understand and Agree that you will not file any disputes or charge backs with your Credit Card company against Shaka Time Hawaii/Hawaiian Aloha Fashions for any transactions made within this web site.

Please refer to the invoice number on all correspondences.
Send returns, exchanges or damaged goods to:

Customer Service Department 866 Iwilei Rd. Suite. 206 Honolulu, Hawaii 96817

A refund of any shipping and handling charges is not available unless the merchandise is defective or the wrong merchandise was sent.

Credit Card Refunds: Once your return is processed, we will issue a credit within 5 business days of receipt of your return. The credit will be applied to the same type of payment made at time of purchase.

Thank you for shopping with Hawaiian Shirts Outlet