HOW TO RETURN
We take great pride in our reputation for quality and excellent value. If
you are not 100% satisfied with your purchase, we will send you a prompt
refund, exchange or credit.
Exchange Policy:
Exchanges will be accepted within two weeks of the receipt of the
order. Please contact us to process any difference in price. The customer is responsible for all shipping costs. Shipping
charges are not refundable. The garment/s must be returned in its original
condition. Clothes that are damaged, discolored, stained, or changed in
any way will not be accepted for an exchange. If a garment that is not
in its original condition is returned for exchange, the garment will be
returned to the customer at the customer's expense.
Enclosed with every Internet order, you'll find a receipt. Pack and seal
your return securely, in the original package if possible, and make sure
you include the original receipt with the merchandise you are returning.
Return Policy:
If for any reason you wish to return, we will gladly accept the garment back and refund
you the full purchase price plus any sales tax, less a 15% restocking
fee. This amount will be credited back to the original credit card. Returns
must be sent back within one week of the receipt of the order. The customer
is responsible for all shipping costs. Shipping
charges are not refundable. The
garment must be returned in its original condition. Garment/s that are
damaged, discolored, stained, or changed in any way will not be accepted
for a return. If a garment that is not in its original condition is returned
for exchange, the garment will be returned to the customer at the customer's
expense. When returning merchandise, please briefly describe the reason
why you are returning. A 15% restocking fee would be applied for all returns
except for exchange item/s.
Please
refer to the invoice number on all correspondences.
Send returns, exchanges or damaged goods to:
Customer Service Department
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A refund of any shipping and handling charges is not available unless the
merchandise is defective or the wrong merchandise was sent.
Credit Card Refunds: Once your return is processed, we will issue a credit
within 5 business days of receipt of your return. The credit will be applied
to the same type of payment made at time of purchase.
Thank you for shopping with Hawaiian Shirts Outlet
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